These Terms of Service ("Terms") govern the use of services provided by Oluma Workspace, LLC ("Oluma," "we," "our," or "us"), including consulting engagements, diagnostic assessments, advisory services, workshops, digital tools, and related materials.

By engaging Oluma services, participating in an Oluma program, or accessing any Oluma materials, you ("Client," "Organization," or "Participant") agree to these Terms.

Oluma provides organizational alignment, leadership development, and change acceleration services, including but not limited to:

Specific deliverables, timelines, and fees will be outlined in separate Statements of Work (SOW) or engagement agreements.

The ALIGN Diagnostic Sprint™ is a short-term diagnostic engagement designed to assess organizational alignment and change readiness.

Evaluate the current state of alignment across teams and leadership.

In-depth conversations with key leaders to surface priorities and gaps.

Gather perspectives from across the organization.

Synthesize data into meaningful organizational insights.

Clear, actionable documentation of findings.

Guidance to inform next steps and priorities.

The Sprint provides diagnostic insight and strategic guidance and does not guarantee specific business outcomes.

The ALIGN Change Accelerator™ is an 8-week structured engagement designed to support organizational or departmental alignment and change implementation.

The program may include organizational and team assessments, alignment workshops, leadership facilitation, strategy and implementation guidance, action planning, and progress checkpoints.

Participation requires reasonable collaboration and availability from the Client organization.

Oluma provides guidance and facilitation, but implementation responsibility remains with the Client.

Clients agree to the following obligations to ensure the effectiveness of services:

Failure to provide required participation or information may affect the effectiveness of services.

Oluma may utilize diagnostic tools and assessment instruments.

These tools are used for organizational insight and leadership reflection, not for clinical, legal, or psychological diagnosis. Assessment results are intended for strategic and developmental use only.

Oluma treats all client information as confidential.

Individual assessment responses may be aggregated and anonymized in reports.

All Oluma materials remain the intellectual property of Oluma Workspace, including:

Clients receive a non-transferable license for internal use only.

Clients may not reproduce Oluma frameworks, distribute materials externally, resell or license Oluma intellectual property, or create derivative frameworks based on Oluma models without written permission.

Fees for services will be specified in the engagement agreement or Statement of Work.

Unless otherwise specified, invoices are payable within 15 days of issuance.

Late payments may incur interest charges. Oluma reserves the right to pause services for overdue accounts.

Fees are generally non-refundable once services begin.

Oluma provides consulting and advisory services designed to support organizational improvement.

To the fullest extent permitted by law, Oluma's maximum liability shall not exceed the fees paid for the specific engagement.

Oluma services provide strategic consulting and organizational development guidance.

Oluma services do not constitute legal advice of any kind.

Oluma services do not constitute financial advice or guidance.

Oluma services do not constitute psychological or clinical services.

Oluma services do not constitute employment law guidance.

Clients should consult appropriate licensed professionals when needed.

Workshop and facilitation sessions may be rescheduled with reasonable notice.

If the Client cancels with less than 5 business days notice, Oluma may charge a rescheduling fee.

Repeated cancellations may impact engagement timelines and overall program effectiveness.

Oluma reserves the right to reschedule sessions if necessary.

Either party may terminate an engagement:

Oluma may collect and process data necessary to deliver services, including:

Responses collected through diagnostic and assessment instruments.

Qualitative and quantitative feedback gathered from leadership participants.

Contextual data provided by the Client to support service delivery.

Data will be handled in accordance with Oluma's Privacy Policy.

Oluma may retain anonymized data for benchmarking, research, and improvement of diagnostic models.

Oluma may update these Terms from time to time. Updated versions will be posted on the Oluma website or provided during engagement agreements. Continued participation in services constitutes acceptance of updated terms.

These Terms shall be governed by the laws of the State of Virginia, without regard to conflict of law provisions.

For questions regarding these Terms, please contact:

2700 Neabsco Common Pl Suite #101 Woodbridge, VA 22191

grow@oluma.io